Spanish speaking Order Support Agent in Lisbon w/ Relocation bonus

Spanish speaking Order Support Agent in Lisbon w/ Relocation bonus As a Spanish-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives. Work type: On-site Location: Lisbon, Portugal Relocation bonus offered for those applying from outside Portugal Responsibilities: - Handle customer inquiries related to order statuses, deliveries, and discrepancies. - Ensure compliance with company policies and procedures in order processing. - Resolve order-related issues such as cancellations, returns, and exchanges. - Collaborate with internal teams to streamline order fulfillment processes. - Maintain accurate records of customer interactions and transactions. - Provide feedback and suggestions to improve order support operations. Requirements: - Spanish C2 level - English B2 level minimum - Strong attention to detail and excellent communication skills. - Self-sufficient & confident in troubleshooting basic issues related to order processing systems. - Ability to work independently and meet deadlines in a fast-paced environment. - EU Citizenship - No previous experience required! *Please Upload your CV in English*