Business Process Manager

Location: Makati or BGC (Onsite) | Schedule: Monday – Friday (Morning Shift) Package: Competitive Salary Job Summary: The Business Ops Excellence Manager acts as a transformation agent within the Shared Service Center. Using Lean Six Sigma methodologies, you will identify inefficiencies in financial processes and implement solutions to reach "best-in-class" status. Key Responsibilities: Process Improvement: . Change Management: Develop and implement change management plans to ensure process updates are well-received and executed. Training: Oversee and deliver end-user training for all process improvements and digital automation tools. Stakeholder Engagement: Run process workshops with International stakeholders to approve improved workflows. Requirements: Certification: Lean Six Sigma Certified (Green or Black Belt) is mandatory. Market Expertise: Experience project-managing process improvements for the shared service framework. Skills: Advanced Project Management and Digital Automation skills.