Customer Success Specialist (French Speaker) – Hybrid | Sofia*

Customer Success Specialist (French Speaker) – Hybrid | Sofia Location: Sofia, Bulgaria Work Model: Hybrid Start Date: 19/Mar/26 Working Hours: Monday – Friday, 09:00 – 18:00 Base Salary: 1,687.26 EUR gross Bonus: 728.59 EUR About the Role We are looking for a French-speaking Customer Success Specialist to join a dynamic and growth-focused team in Sofia. This role combines customer relationship management with proactive business development activities, ensuring clients achieve maximum value while identifying new growth opportunities. If you have a strong sales background and enjoy building long-term client partnerships, this opportunity is for you. Responsibilities Manage and develop a portfolio of existing clients Identify upselling and cross-selling opportunities Conduct outbound calls to strengthen client relationships Apply lead generation and qualification methodologies Support clients in optimizing their digital/tech solutions Achieve individual revenue and performance targets Requirements Fluency in French (C1–C2) Good command of English (B2+) Minimum 2 years of cold calling sales experience Strong knowledge of business development and lead qualification Experience in tech or digital advertising is highly preferred Excellent communication and negotiation skills Whats Offered Competitive base salary: 1,687.26 EUR gross Performance-based bonus: 728.59 EUR Hybrid working model in Sofia International and fast-paced work environment Career growth opportunities If you are results-driven, client-focused, and ready to grow in a dynamic environment, this could be your next career move