Customer Success Specialist (German Speaker) – Remote / Hybrid | Sofia*

Customer Success Specialist (German Speaker) – Remote / Hybrid | Sofia Location: Sofia, Bulgaria Work Model: Remote / Hybrid Start Date: 19/Mar/26 Working Hours: Monday – Friday, 09:00 – 18:00 Base Salary: 1,687.26 EUR gross Bonus: 728.59 EUR About the Role We are looking for a German-speaking Customer Success Specialist to join a dynamic and performance-driven team. This role blends customer relationship management with proactive business development activities, ensuring clients maximize value while identifying revenue growth opportunities. If you have a strong background in cold calling and business development, this opportunity is for you. Responsibilities Manage and grow an assigned portfolio of clients Identify upselling and cross-selling opportunities Conduct outbound calls to strengthen customer relationships Apply structured lead generation and qualification methodologies Support clients in optimizing digital or tech-based solutions Achieve and exceed revenue and performance targets Requirements Fluency in German (C1–C2) Good command of English (B2+) Minimum 2 years of cold calling sales experience Solid knowledge of business development and lead qualification strategies Experience in tech or digital advertising is highly preferred Strong negotiation and communication skills Whats Offered Competitive base salary: 1,687.26 EUR gross Performance-based bonus: 728.59 EUR Flexible remote or hybrid work model in Sofia International and fast-paced work environment Career development opportunities If youre a results-driven professional who enjoys combining customer success with sales strategy, this could be your next career move