German-speaking Inbound Sales Specialist

German-speaking Inbound Sales Specialist Introduction A leading German business process outsourcing company is seeking German-speaking Inbound Sales Specialists for their team in Ruse, Bulgaria . Supporting a worldwide leader in telecommunications, this role focuses on resolving customer inquiries while identifying opportunities for service upgrades and product cross-selling. This is an ideal position for target-oriented individuals looking to build a career in a modern, dynamic environment with a globally recognized brand. Your Role Inbound Management: Handle incoming customer calls regarding typical account queries, billing issues, and service difficulties. Effective Resolution: Resolve client concerns in a polite, effective, and professional manner. Sales Identification: Once the primary issue is resolved, identify opportunities to cross-sell or up-sell additional products and services. Commission Achievement: Work towards individual performance targets to earn competitive sales commissions. Professionalism: Provide high-quality service that aligns with the standards of a world-leading telecommunications firm. Your Qualifications Languages: Excellent written and verbal communication skills in German (B2+ level). Experience: Previous experience in Customer Service (CS) or Sales is considered a significant advantage. Aptitude: Target-oriented, stress-resistant, and able to thrive in a fast-paced environment. Location: Must be based in Ruse or willing to relocate to the city. Teamwork: Strong team-player mentality with the ability to contribute to a collaborative environment. The Offer Location: Modern office environment in Ruse, Bulgaria . Remuneration: Excellent compensation package for the local market, including performance-based commissions. Training: Comprehensive 1-month professional paid training plus a nesting period. Benefits: Paid food vouchers and private health insurance. Culture: Dynamic, multicultural team with motivational contests and regular team-building activities. Growth: Real opportunities for personal and professional development within a leading BPO company. Are you a communicative professional ready to combine service excellence with sales success? Apply today to join the German team in Ruse!