Social Media Manager - Ridh The fabric Studio

Key Responsibilities Respond promptly and professionally to customer messages on Instagram DMs and WhatsApp Provide accurate product information (pricing, sizing, fabric, availability, delivery timelines) Assist customers with product recommendations Handle order-related inquiries, follow-ups, and basic customer support Track customer inquiries and report common questions or issues Qualifications Bachelor’s degree in Marketing, Communications, Media, or related field Strong written communication skills Familiarity with Instagram and WhatsApp Business Good understanding of brand communication and social media trends Experience Minimum 1 year of experience in social media management, digital engagement, brand communication, or a related role Experience handling Instagram DMs and WhatsApp interactions for a brand or business Prior experience in fashion, retail, or e-commerce is an added advantage