Senior HR Manager

Job Description Position: Senior HR Manager Report to: CEO / COO Department: HR & Training Location: Head Office Salary Range: Up to 100,000 THB Hiring Status: Urgent Last Update: 12 February 2026 Job Overview The Senior HR Manager will lead and manage the full spectrum of Human Resources Management (HRM), Human Resources Development (HRD), Organizational Development (OD), Payroll, Compensation & Benefits (C&B), Compliance, and Data Protection (DPO function) for Bonjour Bakery Asia (BJBA). This role is both strategic and operational , serving as a trusted HR Business Partner to senior management while remaining hands-on in execution. The position requires strong leadership capability, structured HR governance experience, and the ability to drive people strategy in a fast-paced F&B / retail environment. The successful candidate must be capable of building robust HR systems, strengthening internal controls, and aligning people strategy with business expansion plans. Key Responsibilities 1. HR Strategy & Governance Develop and execute HR strategy and annual HR action plans aligned with business growth and operational objectives Act as HR Business Partner to CEO, GM, and department heads Establish and maintain HR governance frameworks, policies, SOPs, and internal controls Strengthen HR compliance standards and ensure audit readiness Prepare HR reports and materials for management review, board meetings, and external audits 2. HR Operations (Hands-On Leadership) Oversee full employee lifecycle (hire-to-exit) across retail stores, factory, and head office Provide advisory support on employment contracts, probation, confirmation, disciplinary actions, termination, and severance Manage employee relations, grievances, and sensitive HR cases Ensure full compliance with Thai labor law and internal regulations Coordinate with Legal on HR governance and employment matters 3. Recruitment & Workforce Planning Lead manpower planning aligned with business expansion Manage recruitment for: Retail bakery stores Production / factory roles Head office and support functions Oversee mass recruitment (store staff, supervisors) and management-level hiring Develop competency frameworks, interview tools, and structured evaluation processes Manage recruitment agencies and external partners 4. Payroll & Compensation Management Oversee monthly payroll for BJBA, BJ, and PR (salary, OT, incentives, commissions) Personally execute payroll for BJBA Ensure compliance for Social Security, Tax filings (PND.1, PND.1Kor), and statutory benefits Design and manage salary structures, bonus schemes, commission plans, and annual increment processes Provide payroll cost analysis and HR budget control to management 5. Compliance, Audit & Legal Coordination Act as HR focal point for internal and external audits (e.g., KPMG) Prepare payroll and compliance documentation for audit review Liaise with Labour Office, Social Security Office, Revenue Department Manage labor dispute coordination and employment documentation Ensure compliance with PDPA and act as Data Protection Officer (DPO) 6. Visa & Work Permit Management Oversee end-to-end visa and work permit processes for expatriates Coordinate with Immigration and Department of Employment Prepare HR documentation under POA Ensure full immigration compliance 7. HRD & Organizational Development Develop and execute annual training plans and budgets Design onboarding and leadership development programs Build performance management systems, KPIs, and evaluation tools Support succession planning and talent development Drive employee engagement, culture initiatives, and change management Support organizational design and reporting structure improvements Leadership Expectations Strong leadership presence with ability to influence senior stakeholders Hands-on and operationally grounded in day-to-day HR execution Ability to balance governance structure with business agility Capable of building HR systems in a growing multi-unit F&B organization High integrity and discretion in handling sensitive matters Qualifications Bachelors or Masters degree in Human Resource Management, Organizational Psychology, Business Administration, or related field Minimum 7+ years of progressive HR leadership experience Experience in food & beverage, retail, manufacturing, or fast-paced multi-unit environments preferred Strong knowledge of Thai labor law and HR compliance practices Experience in group-level or regional HR management is an advantage Fluent in Thai and English