Business Travel Advisor | French Market

Location: Porto, Portugal (On-site) Start Date: 12 March 2026 Contract: 6 months Schedule: Monday–Friday, 08:00–17:00 Days Off: Saturday & Sunday About the Role Join a modern, all-in-one business travel management platform designed to simplify corporate travel. The platform allows employees to book trains, flights, hotels, and car rentals while giving managers full visibility over expenses, group bookings, and subscriptions — all in one intuitive app. As a Business Travel Advisor , youll be the first point of contact for corporate clients, supporting them throughout their travel journey, resolving issues efficiently, and ensuring a smooth, policy-compliant experience. Key Responsibilities Handle inbound customer requests via phone, email, and chat with professionalism and empathy Assist clients with booking, modifying, and cancelling travel arrangements Provide accurate information on travel services, destinations, and company policies Resolve issues promptly, escalating complex cases when needed Maintain accurate records in CRM systems Collaborate with internal teams to improve service quality and workflows Gather customer feedback to support continuous platform improvements What Were Looking For Minimum 2 years of customer service experience , ideally in the travel or hospitality sector High school diploma (12th grade or equivalent) Fluent English (C1) and French (C2) — written and spoken Strong communication and interpersonal skills Flexible, adaptable mindset with the ability to thrive in a fast-paced environment Compensation & Benefits Gross salary: €1,000/month Meal allowance: €7.63 per working day Exposure to the travel tech industry Supportive, collaborative on-site team environment Why Join Us This role offers hands-on experience in a growing travel technology company based in Porto. You'll work with international clients, deepen your expertise in corporate travel management, and play a key role in delivering an excellent customer experience.