German Customer Support Advisor – Remote Opportunity in Greece

German Customer Support Advisor – Remote Opportunity in Greece Location: Athens, Greece Start Date: 20/Mar/26 Schedule: Monday- Sunday |Rotational shifts covering 09:00-23:00 Work Model: 100% Remote (based in Greece) About the Role We are looking for a German-speaking Customer Support Advisor to join an international service team operating remotely from Greece. In this role, you will be responsible for delivering high-quality support across various channels while ensuring customer satisfaction and operational excellence. This is an ideal opportunity for professionals seeking flexibility and long-term career growth. Main Responsibilities Respond to customer inquiries via phone, email, and live chat Assist customers with product-related questions and account support Troubleshoot and resolve issues efficiently Escalate technical or complex cases to the appropriate teams Accurately log interactions in internal systems Achieve performance and quality targets Maintain a professional and customer-focused approach at all times Candidate Profile Fluent German (C1–C2 level, written and spoken) Good English skills (minimum B2) Excellent communication and active listening skills Ability to work rotating shifts in a 24/7 environment Strong organizational and multitasking abilities Valid EU work authorization or eligibility to work in Greece Previous experience in customer service is advantageous What Youll Receive Full-time employment contract Competitive compensation package Fully remote setup within Greece Comprehensive onboarding and training program Clear career progression opportunities within a global organization How to Apply If you are ready to take the next step in your career, apply today. Send your CV along with a short introduction about yourself to zineb.juedi@cbtalents.org to be considered for this opportunity.