HR Manager (Legaspi, Albay)

Work Setup: Onsite (Legaspi, Albay) Work Schedule: Morning Shift The HR Manager is responsible for providing end-to-end HR leadership, ensuring strong alignment between people strategy and business objectives. This role leads the HR Team, drives a high-performance and compliant workplace culture, and oversees all core human resources and office administration functions. Key Responsibilities Develop and execute the companys people strategy aligned with overall business goals and direction Lead, coach, and develop the HR Team, ensuring high performance, accountability, and professional growth Champion organizational culture, values, and employee engagement initiatives Partner with department leaders to support business outcomes and workforce needs Manage the operating budget for Human Resources and Office Administration, including general office upkeep Oversee end-to-end employee relations and disciplinary processes, including performance management and corrective actions Draft and issue formal HR documentation, including memos, notices, and official correspondence Conduct investigatory meetings, fact-finding interviews, and disciplinary hearings in a fair, objective, and compliant manner Ensure all HR practices comply with employment legislation, workers rights, and internal policies Provide guidance and advisory support to managers on employee relations matters and best-practice HR processes Maintain accurate, confidential employee records and case documentation Support the development, review, and consistent implementation of HR policies across the organization Act as a trusted point of contact for escalated employee concerns and workplace issues Partner with leadership to promote a compliant, respectful, and high-performance workplace culture Leverage HR analytics and insights to support data-driven decision-making Oversee office administration and general office upkeep, including employee pantry services and ensuring high standards of hygiene and cleanliness Skills & Experience At least 4 to 5years proven experience as an HR Manager or Senior HR Leader within the BPO industry Strong background in employee relations, disciplinary actions, and workplace investigations Demonstrated experience drafting formal HR documentation and official correspondence Solid understanding of employment law, workers rights, and workplace compliance standards Excellent interpersonal and communication skills, with the ability to handle sensitive issues professionally High attention to detail and strong capability to manage confidential matters with discretion Strong understanding of BPO operations and fast-paced environments