Business Development Representative

JOB DETAILS Job Title: Business Development Representative Location: Remote Reports To: TBD Work Shift: PST Working Hours: 40 hours per week (Full-time) Job Description We are seeking a confident and results-driven Business Development Representative to support inbound lead qualification and follow-up efforts. This is a customer-facing sales role focused on engaging prospective buyers who have already expressed interest in our products and services. The primary responsibility is to qualify inbound leads, conduct structured follow-up calls, and ensure strong connection rates with decision-makers who reach out to purchase our offerings. This position requires proven sales experience and exceptional verbal communication skills. The ideal candidate speaks clear, neutral English with little to no noticeable accent and is comfortable speaking directly with U.S.-based customers. This is not a back-office or administrative role; it is a frontline sales position. Key Responsibilities Inbound Lead Qualification Contact inbound buyer leads via phone and email in a timely manner Qualify prospects based on needs, buying intent, authority, and readiness Confirm accurate contact details and next steps Schedule meetings or transfer qualified prospects to Account Executives Follow-Up & Lead Management Conduct consistent follow-ups to ensure connection with all inbound inquiries Re-engage warm leads who have not responded Maintain a structured follow-up cadence until lead disposition Customer-Facing Sales Communication Communicate confidently and professionally with U.S.-based customers Handle objections effectively and guide conversations toward conversion Maintain a consultative and solution-oriented tone CRM & Documentation Log all calls, conversations, notes, and follow-ups in Dynamics CRM Track lead status and ensure accurate pipeline documentation Maintain clean, up-to-date CRM records to support reporting Sales Collaboration Work closely with Sales Managers and Account Executives Align on qualification criteria and messaging Provide feedback on lead quality and buyer trends Qualifications Required: Proven experience in BDR, SDR, inbound sales, or inside sales roles Strong confidence handling phone conversations with U.S.-based customers Clear, neutral English accent with excellent verbal communication skills Experience qualifying leads and booking meetings Proficiency with Dynamics CRM Experience managing follow-ups and structured sales pipelines Highly organized, self-motivated, and target-driven Preferred: Experience in SaaS, compliance, legal, tax, or regulatory-related industries Experience working PST hours Experience in high-volume inbound qualification environments