Customer Service Representative (Dutch-speaking)

Are you passionate about helping people, solving problems, and delivering outstanding customer experiences? Do you thrive in a fast-paced, international workplace where your voice matters and your growth is supported? If so, wed love to meet you. We' re looking for a motivated, customer-focused Customer Service Representative to join a dynamic team. In this role, you´ll be the first point of contact for customers, ensuring every interaction is smooth, professional, and memorable. What you´ll be doing Support customers across multiple channels: email, chat, contact forms, and phone Manage back-office tasks and make outbound calls when needed Proactively reach out to customers to promote products, gather feedback, and ensure success Keep customer records accurate and up to date in the CRM system Work toward clear goals and deadlines while following company policies Provide daily updates to management and escalate inquiries to the right teams when needed What we´re looking for Fluent-level Dutch (written and spoken) Strong English communication skills 1+ year of business experience (experience in customer service is a plus) A results-driven mindset with attention to quality and detail Customer-first attitude: professional, empathetic, and commercially aware Strong organizational and administrative skills Comfortable using tools such as Google Docs, Google Sheets, Salesforce , and general online platforms Eagerness to learn, grow, and continuously improve What´s in it for you Work with leading companies across multiple industries Stable employment with real career progression opportunities Ongoing investment in training and personal development Health insurance from day one Option to live in company-provided accommodation Flight expenses refunded at the start Annual return flight to your home country within Europe Free Portuguese language classes , sports activities, and social events Relocation support available Why join us? You´ll be part of a supportive, international team where your contribution is valued, your ideas are heard, and your career can truly grow. If you´re driven, customer-focused, and ready for a new challenge, this is your opportunity to make an impact. Apply today and take the next step in your customer service career.