CS Specialist – Danish Speaker – Remote (Greece)

Location: Athens, Greece Start Date: 3/Apr/26 Schedule: Monday to Sunday, rotating shifts between 10:00 – 22:00 Work Mode: Remote (within Greece) Job Overview We are seeking a Danish-speaking Customer Support Specialist to join a dynamic international team based in Greece. This fully remote role offers the opportunity to support customers across multiple channels while working in a structured and professional environment. You will act as the first point of contact, ensuring a high-quality customer experience through efficient and solution-oriented service. Key Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate information about products and services Resolve customer issues in a timely and professional manner Escalate complex cases to relevant departments when necessary Maintain detailed and accurate records of interactions Meet quality and performance KPIs Deliver an excellent customer experience aligned with company standards Requirements Native or fluent Danish (C1–C2 level) Good command of English (B2 or higher) Strong communication and problem-solving skills Customer-oriented mindset Ability to work flexible shifts (Monday–Sunday, 10:00–22:00) EU citizenship or valid Greek work authorization Previous customer service experience is a plus Whats Offered Full-time contract Competitive salary package Fully remote position within Greece Structured training and onboarding Career growth opportunities in an international environment Apply Now If you are a Danish speaker looking for a remote opportunity in Greece with long-term growth potential, we encourage you to apply today. To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org. I look forward to reviewing your application.