VP of Operations

About Sharesource: We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. https://www.sharesource.com.au/ Lead strategy, build systems and drive execution! We’re looking for a VP of Operations who thrives at the intersection of big-picture strategy and day-to-day execution. This role is for a builder and operator, someone who can design scalable processes, align cross-functional teams, and roll up their sleeves to make things happen.You will own and optimize end-to-end business operations, ensuring our teams, systems, and processes work seamlessly together so the organization runs efficiently and scales sustainably as we grow. If you enjoy creating order from complexity, leading diverse teams, and turning strategy into action then this role is for you. What are you expected to do? Strategy & Leadership Shape and execute the company’s operational strategy to support growth and scalability Translate business goals into clear operational plans, KPIs, and measurable outcomes Build systems, workflows, and policies that improve efficiency and reduce risk Act as a trusted partner to leadership on planning, forecasting, and decision-making Operational Execution Oversee and optimize the day-to-day operations that keep the business running smoothly from client delivery and people operations to talent acquisition, financial processes, systems, and internal support functions. Identify bottlenecks and implement process improvements and automation Ensure compliance, governance, and operational best practices Establish dashboards and reporting to track performance and productivity Team & Culture Lead, mentor, and grow a small to medium-sized, culturally diverse team Foster accountability, collaboration, and a high-performance culture Develop team leads and build succession plans Promote strong communication and alignment across departments Cross-Functional Impact Partner closely with department heads to streamline workflows and resource planning Oversee workforce planning, hiring operations, onboarding, and employee experience Support budgeting, vendor management, and cost optimization initiatives Ensure systems and tools across the business are integrated and scalable You’ll be a great fit if: You have 10+ years of experience in operations, business management, or general management roles in service-based, consulting, recruitment, or outsourcing environments. You are a transformational, people-first leader who inspires trust, builds strong teams, and creates a culture where individuals feel empowered to perform at their best. You are a strategic thinker who can also execute hands-on when needed You have proven experience in strategic management, translating vision into clear plans and driving both teams and clients toward measurable success. You have led cross-functional operational teams that keep the business running smoothly behind the scenes. You have experience working within multinational or globally distributed environments, confidently navigating cultural diversity and cross-border collaboration. You communicate with clarity and influence, building strong relationships with stakeholders at all levels. You are comfortable with ambiguity and thrive in fast-growing or startup environments Why will you love stepping into this role? Remote + Hybrid Flexibility: Enjoy the best of both worlds—collaborative office days when it counts, balanced with the freedom to work from home. Achieve Work-Life Balance and Flexibility: Work in an environment where you’re trusted and empowered to work independently, while still having the support you need to deliver your best. Here, flexibility isn’t just a perk—it’s how we help you perform at your best, without sacrificing life outside of work. Open Culture: Your voice matters, we encourage proactive communication and fresh ideas. Learn and Grow: Training, coaching, and international opportunities to level up your skills and career Be part of a B-Corp company that puts people and planet first while creating meaningful impact. If you're ready to make a significant impact and grow with an exciting new venture, we want to hear from you! Please note: This role is remote; however, we require candidates to be based locally in the Philippines. This is to support occasional onsite activities such as team events, client meetings, or equipment handover. Additionally, local residency is necessary for compliance with Philippines labor laws and employment regulations. ___________________ Why work for Sharesource? Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world! Our 5 Values: Make a social impact: We balance our work for client teams and for society by constantly making a positive impact. Be proactive: We encourage brave thinking and continuous improvement, and drive change through action. Create value: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities. Be fair, open and honest: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements. Add fun, passion and love: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude. ___________________ What to Expect in the Process? You’ll go through 1-2 interviews plus a possible assessment with our client partner. This includes an initial chat, a culture-fit interview, and 2-3 conversations with our awesome client. The whole process usually takes 4 weeks, but we’ll let you know if things need to move quicker. Our best advice? Be yourself and enjoy the conversations. We’ll keep you updated every step of the way, and you’re always welcome to reach out for updates anytime. If all goes well, we’ll complete reference checks and requirements quickly—so we can get that job offer to you without delay. We would be grateful if you have these already: Fit to Work/Health Card (Basic 5 employment medical tests) NBI Clearance Social IDs - PHIC, SSS, HDMF, TIN Character references with contact info At Sharesource, we believe in the value of diversity and inclusion. We are committed to creating a diverse, respectful, and inclusive workplace, and we do not discriminate based on factors such as race, gender, religion, sexual orientation, or disability.