Branch Manager (Low Yat & Sri Petaling)

Responsibilities: Outlet Operations Management – Oversee daily operations to ensure service excellence, SOP compliance, hygiene, product quality, sales performance, manpower planning, inventory control, and customer service recovery. Sales & Performance Monitoring – Set, track, and analyse sales targets, identify performance gaps, and implement corrective actions to improve outlet results. Team Leadership & HR Management – Lead, coach, and develop outlet teams; support recruitment, training, performance management, attendance, and disciplinary matters in line with HR policies. Financial & Administrative Control – Verify sales reports, cash handling, petty cash, bank-ins, licensing compliance, and manage official correspondence with authorities. Purchasing & Inventory Management – Ensure accurate purchasing, stock control, FIFO compliance, monthly stock takes, and cost management through proper inventory systems. Marketing, Events & Facilities Coordination – Support promotional campaigns and outlet events, ensure operational readiness, and follow up on facility audits and maintenance actions. Requirements: Minimum STPM, Diploma, related hospitality certifications or equivalent in service, hospitality or F&B is preferred At least 3 years of relevant experience in the service, hospitality or F&B industry, preferably with experience in hotel operations or management. Experienced in cross-functional coordination (HR, Finance, Marketing, Facilities) Location: Low Yat, Kuala Lumpur Sri Petaling, Kuala Lumpur Salary: RM4,600 - RM4,800 Working Hours: Shift Based Interested candidate may apply online or email resume at jessie@talentrecruit.com.my Only candidates who are shortlisted will be notified.