Entry-Level Bookkeeper | Brazil | REMOTE

Entry-Level Bookkeeper Location: Remote Employment Type: Full-Time Apply here: https://operationsarmy.com/application About the Role We are looking for a detail-oriented, empathetic, and people-focused Entry-Level Bookkeeper to manage bookkeeping tasks while providing excellent customer support. This role balances transaction management, problem-solving, and communication with clients, ensuring accurate financial records and maintaining high-quality service. Key Responsibilities 1. Transaction Management Review and categorize transactions that cannot be auto-categorized (~20% of total volume) Reconcile monthly books for assigned client portfolio Identify and flag unusual or questionable transactions Ensure accurate coding according to standard accounting practices Manage 5–6 clients on average per month in a team of ~30 2. Customer Communication & Support Respond to client questions via email or support platform regarding transactions and bookkeeping Conduct brief consultations to clarify transaction details Handle complex cases requiring back-and-forth communication Maintain an empathetic, professional, and people-oriented communication style 3. Quality Assurance Review work for accuracy before monthly close Ensure compliance with bookkeeping standards Flag issues requiring escalation to internal accountants or advisors 4. Documentation & Process Document all client interactions Follow internal bookkeeping procedures and workflows Maintain organized records for audit and reporting purposes Qualifications Prior bookkeeping experience (any level) High English fluency, both written and verbal Familiarity with general accounting principles Strong customer service and communication skills Strong attention to detail and problem-solving abilities for manual transaction review Empathetic and people-oriented approach Comfortable with asynchronous communication and US time zones Experience with Big 4 accounting firms (KPMG, Deloitte, EY, PwC) is a plus Tools & Software Zendesk or similar customer support platforms QuickBooks or other financial software; willingness to learn proprietary bookkeeping tools General comfort with SaaS platforms and financial software Apply here: https://operationsarmy.com/application