Customer Service Representative (German Language)

Customer Service Representative (German Language) Location: Remote within Greece Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? Join our team as a Customer Service Representative for a leading automotive company and become part of a global team that values diversity, innovation, and professional growth. Why Join Us? Competitive Package: Base Salary: €1,300 gross/month Performance Bonus: Up to 10% Work-Life Balance: Flexible schedules between Monday and Sunday, 07:00-21:00. Remote Opportunity: Work comfortably from anywhere in Greece. What We Offer: Comprehensive Onboarding: Fully paid, certified 4-week training program. Career Development: Opportunities for professional growth and development. Outstanding Benefits: Health care coverage and exclusive discounts. Free online Greek language courses. Access to modern workspaces with relaxing break areas. Involvement in special events and community/social responsibility initiatives. Supportive Culture: Join a Great Place to Work-Certified organization that embraces diversity and inclusion. Key Responsibilities: Provide advanced-level support to customers in German (C2 proficiency required). Communicate fluently in English (C1 level) to collaborate with team members and escalate queries when needed. Handle customer inquiries, complaints, and technical issues with professionalism and empathy. Maintain accurate records and ensure customer satisfaction. What We’re Looking For: German: C2 (native/near-native). English: C1 (advanced). Technical Skills: Advanced technical abilities to troubleshoot and assist customers effectively. Eligibility to Work in Greece: EU citizenship. Full-purpose or specific-purpose work permit card. Certificate of Protection (refugees). Strong problem-solving skills and a customer-first mindset. The Recruitment Process: Client’s application review. Online language proficiency tests. Final interview with the client. Start Date: 09.03.2026 Relocation Support – Two Options All expenses covered : Flight + Hotel stay + Real estate agency fee Alternative package : €250 relocation allowance + Real estate agency fee covered ( Perfect if you're traveling by car or have your own arrangements ) Take the wheel and apply now to be part of a company that’s revolutionizing the automotive industry!