German Automotive Technical Advisor in Barcelona

Grow Your Career as a Technical Advisor! Join a forward-thinking team where innovation, collaboration, and practical problem-solving are at the core of everything we do. If you’re looking for a rewarding position where you can make a real impact, this opportunity might be the right fit for you. Role Overview: As a Technical Advisor, you’ll serve as the main point of contact for customers, supporting them with technical questions and providing effective troubleshooting. Your focus will be on delivering prompt, personalized assistance that boosts customer satisfaction and maintains high service standards. Key Responsibilities: Customer Support: Assist clients via phone, email, and chat, handling technical queries with professionalism and precision. Problem Solving: Identify, analyze, and resolve technical issues with tailored solutions. Team Collaboration: Partner with internal departments to ensure smooth case handling and ongoing service enhancement. Accurate Reporting: Log customer interactions and solutions clearly in internal systems. Quality Service Delivery: Provide reliable, high-level support that fosters trust and long-term customer relationships. Requirements: Language Skills: Fluent in Germany (C2) and English (B2) Eligibility: EU citizenship or valid Irish residency card Experience: 2 years in of experience in Technical Customer Support and/or Customer Support Mindset: Curious, adaptable, and eager to grow within an international environment Why join us: Competitive Salary : Your expertise and dedication are rewarded Language Bonus : Additional rewards for your language proficiency Meal Allowance : Daily support during your work hours Health & Life Insurance : Comprehensive benefits for your well-being Collaborative Team : Be part of a communicative and supportive work environment Relocation Assistance : Smooth transition support for your move Onsite Work: Engage and grow in a collaborative office environment Ready to Elevate Your Career? Apply now to take your technical support career to new heights while delivering exceptional customer experiences!