Head of Freight Operations (Sea & Air)

Overview The Head of Freight Operations is a senior leadership role responsible for overseeing the strategic direction, operational performance, and commercial results of the domestic air and sea freight business across the Philippines. This position ensures end-to-end operational excellence, regulatory compliance, and profitability while strengthening national freight capabilities and supporting long-term growth and digital transformation initiatives. Qualifications: Education Bachelors degree in Business Administration, Logistics, Supply Chain Management, Maritime Studies, or related discipline. MBA or postgraduate degree is strongly preferred. Experience At least 15 years of progressive experience in logistics, freight forwarding, transportation, or supply chain operations. Minimum 7–10 years in a senior leadership role with direct oversight of air and/or sea freight operations. Proven track record managing nationwide, multi-site domestic logistics networks within the Philippine market. Demonstrated P&L ownership and experience driving operational profitability and cost efficiency. Additional Relevant Qualifications Strong background in network design, capacity planning, and trade lane management. Experience in digital transformation initiatives (TMS, WMS, ERP, freight visibility platforms). Deep understanding of customs processes, port and airport operations, and regulatory compliance. Strong negotiation, stakeholder management, and strategic planning skills. Experience handling large-scale teams across geographically dispersed operations. Key Responsibilities: Strategic Leadership Develop and execute the domestic freight strategy in alignment with corporate growth objectives. Identify opportunities for network expansion, route optimization, and strategic partnerships across key ports and airports nationwide. Champion innovation, digitalization, and continuous improvement initiatives to enhance scalability and operational efficiency. Operations & Service Excellence Provide executive oversight of end-to-end domestic freight operations, ensuring on-time delivery, cargo integrity, and cost efficiency. Drive cross-functional collaboration across operations, sales, customer service, finance, and external partners (airlines, shipping lines, port operators, and agents). Establish and monitor KPIs related to service reliability, capacity utilization, turnaround time, and profitability. Financial & Commercial Management Lead full P&L ownership of the domestic freight business. Oversee budgeting, forecasting, cost optimization, and yield management initiatives. Partner with commercial teams on pricing strategies, contract negotiations, and strategic account management. Regulatory & Risk Management Ensure strict compliance with Philippine transportation, customs, and industry regulations. Oversee risk management frameworks covering safety, security, operational continuity, and disaster preparedness in a multi-island operating environment. People Leadership Lead and develop senior managers and operational leaders across multiple sites. Build succession pipelines and strengthen organizational capabilities. Foster a culture of accountability, collaboration, safety, and performance excellence. Stakeholder Engagement Serve as a senior representative to government agencies, strategic partners, and key customers. Strengthen long-term partnerships with carriers, port operators, and industry stakeholders.