Remote Dutch Speaking Junior Customer Support

Key Responsibilities: Handle customer inquiries via phone, email, and chat in Dutch and English Address and resolve customer concerns related to products, services, orders, and technical issues Troubleshoot and resolve customer problems promptly and effectively Maintain accurate customer account information and updates Collaborate with internal teams to escalate and resolve complex issues Ensure a high level of customer satisfaction through professional and clear communication Qualifications: Native Dutch speaker with fluent English proficiency Previous experience in customer support or a related role Excellent communication skills and a customer-focused mindset Strong problem-solving abilities and attention to detail Ability to work rotational shifts, including weekends Strong organizational and time management skills Comfortable working remotely in a home-office environment Benefits: Competitive salary and benefits package Opportunities for growth and professional development Supportive and collaborative work environment