Customer Support Specialist – German Speaker – Remote In Greece

Customer Support Specialist – German Speaker – Remote In Greece Location: Athens, Greece Start Date: 18 May 2026 Schedule: Monday to Sunday, rotational shifts between 00:00 – 23:00 Work Mode: Remote (within Greece) Job Overview We are hiring a German-speaking Customer Support Specialist for a fully remote position based in Greece. You will support customers through multiple communication channels, ensuring high service standards and efficient issue resolution. This role offers flexibility, structured onboarding, and the opportunity to grow within an international environment. Key Responsibilities Manage incoming customer inquiries via phone, email, and chat Provide clear and accurate product or service information Resolve customer issues promptly and professionally Escalate complex cases when required Document all interactions in internal systems Meet quality and performance KPIs Deliver a positive and consistent customer experience Requirements Native or fluent German (C1–C2 level) Good command of English (B2 or higher) Strong communication and problem-solving skills Ability to work flexible shifts (24/7 rotation) Customer-oriented mindset EU citizenship or valid Greek work authorization Previous customer service experience is a plus Whats Offered Full-time contract Competitive salary package Fully remote role within Greece Paid training and structured onboarding Career development opportunities Apply Now Apply today and join a growing international team. Send your CV and a short introduction about yourself to zineb.juedi@cbtalents.org , or apply directly to be considered for this opportunity.