AIRPORT/AIRLINE JOBS GROUND STAFF CUSTOMER SERVICE AN TICKET COUNTER

, Permanent Position: Ground Staff Customer Service and Ticket Counter Location: Mumbai, Maharashtra, India Company Overview: Viswamitempowersolution is a leading provider of airport and airline services in Mumbai. We are committed to providing the best customer service and ensuring a smooth travel experience for all our passengers. Our team is dedicated to excellence and we are looking for motivated individuals to join us in our mission. Job Description: We are currently seeking enthusiastic and customer-oriented individuals to join our team as Ground Staff Customer Service and Ticket Counter agents. In this role, you will be responsible for providing exceptional customer service to passengers at the airport and ticket counter. You will assist passengers with check-in, boarding, and any other inquiries or requests they may have. You will also be responsible for handling ticket sales and ensuring accurate documentation and payment processing. Responsibilities: - Greet and assist passengers at the airport and ticket counter - Check-in passengers and their luggage - Provide information and assistance to passengers regarding flight schedules, delays, and cancellations - Handle ticket sales and process payments accurately - Answer customer inquiries and resolve any issues or complaints in a timely and professional manner - Collaborate with other team members to ensure smooth and efficient operations - Adhere to all safety and security regulations at all times - Maintain a clean and organized work area - Attend training and meetings as required Requirements: - High school diploma or equivalent - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Strong attention to detail and ability to multitask - Basic computer skills and knowledge of ticketing systems - Able to work flexible hours, including weekends and holidays - Must be able to pass a background check and drug test - Previous experience in a customer service or airport/airline industry is a plus Benefits: - Competitive salary - Health insurance - Paid time off - Career growth opportunities - Training and development programs - Employee discounts on travel Join our team at Viswamitempowersolution and become a part of a dynamic and growing company. Apply now and help us provide the best customer service to our passengers.