Information Desk Staff Required At Airport

, Permanent Position: Information Desk Staff Company Overview: Bluespirit is a leading airport company operating in Kolkata, West Bengal, India. We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for all our passengers. Job Overview: We are currently seeking a friendly and knowledgeable Information Desk Staff to join our team at the Kolkata airport. As an Information Desk Staff, you will be the first point of contact for passengers and will play a crucial role in providing accurate and timely information to help them navigate through the airport. Responsibilities: - Greet and welcome passengers in a friendly and professional manner - Provide accurate and up-to-date information on flight schedules, gate assignments, and other airport services - Assist passengers with check-in procedures, baggage drop-off, and other airport procedures - Handle and resolve customer inquiries, complaints, and requests in a timely and efficient manner - Maintain a clean and organized information desk area - Collaborate with other airport staff to ensure a seamless travel experience for passengers - Stay up-to-date with airport policies, procedures, and services to provide accurate information to passengers Requirements: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Proficient in English and local language(s) - Ability to work in a fast-paced and constantly changing environment - Strong problem-solving and decision-making skills - Willingness to work flexible hours, including weekends and holidays - Must be able to pass a background check and obtain necessary airport security clearance Contract Details: This is a full-time, permanent position with a competitive salary and benefits package. The working hours will be based on a rotating shift schedule, including weekends and holidays. If you are a friendly and customer-oriented individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity with Bluespirit. Join our team and be a part of creating a positive and memorable travel experience for our passengers.