Airline Ground Staff | Full-time

Position: Airline Ground Staff Company Overview: Viswamitempowersolution is a leading airline company based in Pune, Maharashtra, India. We are committed to providing exceptional service to our customers and creating a positive and enjoyable travel experience. Job Description: We are seeking a highly motivated and customer-oriented individual to join our team as an Airline Ground Staff. The ideal candidate will be responsible for ensuring the smooth and efficient operation of our airline by providing excellent customer service and support to our passengers. Key Responsibilities: - Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas - Handle ticketing, reservations, and seat assignments - Respond to customer inquiries and resolve any issues or complaints in a timely and professional manner - Assist passengers with special needs, such as unaccompanied minors or disabled individuals - Coordinate with other departments, such as flight crew and maintenance, to ensure on-time departures and arrivals - Monitor flight schedules and make necessary adjustments to accommodate changes or delays - Ensure compliance with safety and security regulations at all times - Maintain a clean and organized work area - Handle cash and credit card transactions accurately - Provide assistance with baggage handling and loading/unloading of luggage - Perform other duties as assigned by management Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Must be able to work flexible schedules, including weekends and holidays - Must be physically able to lift and carry up to 50 pounds - Fluency in English and knowledge of other languages is a plus - Must pass a background check and drug screening Benefits: - Competitive salary - Health insurance - Paid time off - Travel benefits - Career advancement opportunities If you are passionate about providing exceptional customer service and have a strong desire to work in the airline industry, we encourage you to apply for this exciting opportunity. Join our team at Viswamitempowersolution and be a part of creating unforgettable travel experiences for our passengers.