Admission Manager

Responsibilities Design and modify admission strategies to increase the sales, Cooperate with the Head of School and the marketing team to boost the recruitment, Ensure to hit the targeted number of students at the end of each school year, Manage, delegate, instruct, supervise, support the admissions team's tasks, track their progress, and ensure that they function and perform well, Set the admissions team member's KPls, review and evaluate the admissions team's performances annually, Train the admissions team to ensure they master knowledge of their roles and responsibilities, Act as a key problem solver in the admission department, Plan the budget for the admissions annual expense, Review, revise, and update SOP and policies for the Admissions Department, Revise some important admissions-relevant forms when needed, Respond to the comments/feedback on the school's Facebook page, Instagram, etc. and contact them directly to provide some detailed information before handing the case to the admissions advisors, Participate in weekly management team meeting, Work closely with the Head of School to deal with some specific cases, Meet deadlines of all assigned tasks, Report to the Head of School, who is the direct line manager, Follow all SISC Employee Contract and Policies, and Execute other assigned tasks required by the direct supervisor. General Responsibilities Coordinate the process of all students' applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the school, from the inquiries to the enrollments. Check if all applicants' references and supporting documents are properly submitted and collected, Track the decisions after the applicants and the parents are interviewed, and support both SISC teams and the parents to deal with the process or issues. Liaise with other admission members, principals, and learning support manager & learning specialist to ensure prompt and complete academic consideration and enrollment decision of each student applicant, Work with the student affairs team (for some specific case) to deal with the parents' concerns and complaints, Work together with SISC teams to help them deal and finish the withdrawal and expulsion cases, Support, participate, and supervise partly all the school events, especially the marketing purpose ones including the pop-up booth a t the public spaces, Review and revise all letters/announcement/official documents that need to be sealed before sealing and getting them sent through the communication channels. Review all the requests from the admissions team before granting the approvals. Work together with HR officers to recruit admissions team members when needed, Work closely with the school infirmary team to deal with some specific incidents/accidents, and execute other assigned tasks required by the direct supervisor. Additional Responsibilities Work with the team to manage and maintain the students' data to secure compliance with the Data Protection Act. Work with the school registrar to ensure that all the letters, invitations, memos, and announcements are released in a timely manner, Provide some enteral trainings to the admissions advisors and front desk officers, Work with the Marketing Manager to write and translate captions for posting on school social media, Work with maintenance team and marketing team to set up the school booths/spot for the events, Play a school MC role on the stage in some school events when needed, Playing a role of event organizer partly for some school and outside events, Work with the canteen team to deal with some cases regarding the parents' complaints for the canteen services, Assist the academic team to facilitate some academic team school events, Work supportively with the marketing team to produce some commercial and promotional videos, and Lead the parents for some school tour when the admissions team members are too busy.