Junior System Analyst

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a System Analysis to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. This position is required to work in office. There is no hybrid or WFH for this position. Responsibilities Testing new requirement for customer satisfaction Perform daily system monitoring, verifying integrity and availability of all hardware, server resource and key process Ensure all inbound support for software products, API, system reporting, webservice queries are addressed in a timely, professional and well-informed manner. Solve technical questions related to APIs, 3rd party integrations, as well as new feature complexities. Investigate and resolve customer requests and queries using varied ticketing, content, and task management tools. To identify and locate errors/bugs in the application developed by company R&D. To provide and propose solution related to API and Webhook including addressing basic API Issues Requirement Comfortable to work in Office. Knowledge and experience with SQL and APIs Degree in any field, with preference in Computer Science, Engineering, Information Technology New Graduated are also welcome. Minimum of 1 year experience Backend Dev, Software Engineer, Application support, Software Tester, Automation Developer, System Analyst, API Support or any related field Fully computer Literate with experience/Knowledge Application Support and Web Services; Knowledge in Java.script, Python would be advantage. Strong analytical problem-solving skills with an out-of-box approach in providing solutions