Admin Coordinator (Service Advisor) at Libya Motors (VW)

About the Hiring Company Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction. Your Mission as an Admin Coordinator You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department. You will be handling these duties and responsibilities as an Admin Coordinator Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services. Greet and receive customers at the car reception area. Schedule service appointments and accurately document vehicle issues. Coordinate between customers and technicians to communicate service updates. Maintain daily reports and administrative records. Ensure smooth office operations related to after-sales and service department tasks. Uphold service quality standards in alignment with Volkswagen procedures. Support the Service and After Sales Manager in daily activities. Qualifications and Skills that will allow you to thrive as an Admin Coordinator Excellent communication skills, both written and verbal, for effective collaboration with teams. Customer service-oriented mindset, with a focus on supporting field operations and client satisfaction. Proficient in English . General knowledge about the automotive sector is preferred. Experience in administrative or service-related roles is a plus. Additional Information Working Days & Hours: Saturday to Thursday, 8:30 AM – 4:40 PM. Location: Tripoli. Additional Benefits: Performance-based Incentives. #LI-DNP