Customer Support Specialist | German Speaker

Join the Team Powering Exceptional Customer Experiences! Are you passionate about helping people and solving problems with a smile? We're looking for a German-speaking Customer Support Specialist to join our dynamic team supporting a leading Video Streaming Platform . Whether you're just starting your career or bringing prior experience, this is your opportunity to grow in a fast-paced, multicultural environment where every conversation matters. What You'll Do Provide excellent customer support in German for users of a popular video streaming platform. Handle inquiries via chat, email, and phone, ensuring prompt and friendly resolutions. Collaborate with internal teams to troubleshoot issues and deliver an outstanding user experience. Maintain a positive, professional tone in every interaction. What Were Looking For Fluent German speaker with at least B2 English level. Strong communication and problem-solving skills, empathy, and patience are key! Open to candidates with or without experience, full training will be provided. Flexibility to work rotative shifts (Monday-Sunday, between 8 AM and 12 AM). Additional Perks Shuttle service available for those finishing shifts at midnight. Lively and supportive on-site work environment in Alcântara, Lisbon . Opportunity to develop your professional skills and grow within an international company. Bring your language skills, enthusiasm, and customer-first mindset and become part of a team that connects millions of viewers worldwide! Apply today and help shape the way people experience entertainment.