Debtors Administrator - Property (Retail Centre)

Retail Shopping Centre requires a Debtors Administrator to be based at the centre. Debtors Administrator · Capture tenant Receipts daily. · Collecting Arrear rentals and updating comments on Arrears · List for discussion with Financial Manager. Debtor’s reconciliation prepared on Excel and submitted to Financial Manager. This includes Marketing Debtors. · Correct and validate any errors regarding the customer account such as misallocation of payments, discounts, direct deposit errors and overpayments, by means of journals which are used to update the general ledger. · Liaise with various departments to obtain information for and on behalf of customers for accounts purposes. · Capturing load sheets of tenants. Checking all municipal charges and other recoveries and allocating to relevant tenants. · Send meter readings to RMS when tenants vacate, relocate or take occupation and ensure all charges are raised on the tenant’s account. · Calculation of Municipal and Rates Recoveries. · Calculation of Turnover Rentals and sending letters to tenants to obtain the Turnover Certificates. · Update the MDA system with various operating costs. Load leases onto MDA. · Check bank guarantees for correctness and arrange for new bank guarantees that are about to expire. Collection of outstanding deposits. · Update MDA with Bank guarantee and deposit details of tenants and reconcile to the GL. Updating tenant system reports and do ad hoc checks on lease information. · Generate monthly statements, attach the relevant electricity account and supporting documentation and prepare them for delivery to tenants on time. Tenant Statements are sent by e-mail and queries are handled telephonically. · Communicate unusual charges raised on accounts to tenants. Assist tenants with municipal queries and follow up and address any queries, concerns and information requested. · Update the credit control centre on MDA with reasons for the outstanding debtor balances. · Letters of demand sent to defaulting tenants. · Prepare and gather data regarding outstanding accounts for the relevant people to initiate legal action. Follow-up on status of legal tenant with lawyers. · Reconciliations prepared for Attorney for Handed Over accounts. · Assist auditors during Audits. · KPI is done and sent to Head Office. · Board Pack reports prepared and submitted. · In the Financial Manager’s absence, the Debtors Controller will need to report to and assist the Accountant.