Customer Service Specialist (Danish Speaker) - Remote

Are you passionate about cutting-edge digital solutions, and delivering exceptional customer experiences? Imagine being the voice of a prestigious European automotive brand , helping customers every day while working 100% remotely from Portugal . If you´re fluent in Danish and love solving problems with a smile, this role might be your next big move. Your Mission As a Customer Service Representative , you´ll be at the heart of the customer journey—creating positive, memorable experiences at every interaction. You will: Be the friendly and professional point of contact for customers via phone, chat, and email Represent a leading European brand with confidence, warmth, and enthusiasm Accurately document customer interactions, solutions, and follow-ups in our CRM system Troubleshoot and resolve questions related to digital products Stay up to date with the latest products, services, and policies to provide spot-on information Collaborate with a supportive team to continuously improve the customer experience What You Bring Speak Danish at Fluent level (written & spoken) and have English at B2 level Have at least 1 year of experience in customer service or a call center environment Are passionate about automotive topics and comfortable with digital technologies Have strong attention to detail, organization, and problem-solving skills Enjoy thinking creatively and finding solutions that truly help customers Don´t tick every single box? No worries—we still encourage you to apply. We´re great at matching talent with the right opportunity. What´s In It for You We believe great people deserve great benefits: Work with a well-known brand recognized for innovation and quality Full-time role with an indefinite contract (terms may vary based on experience and client needs) Competitive salary + performance bonuses 100% Work From Home , based in Portugal Fully paid training —we set you up for success from day one Career development programs to help you grow long-term Monday-Friday work schedule. Ready to drive your career forward with us? Apply now and become part of a team where your language skills, passion for brands, and customer-first mindset truly matter.