Retail Floor Leader

Retail Floor Leader Floor Leader Drive excellence on the floor at Gateway Gateway, Durban | R8000 to R9000 About Our Client Our client is a global specialist in creative play, known for fostering innovation and learning through building. The retail division focuses on creating a high-energy environment where product knowledge and brand passion come together. The Role: Floor Leader The Floor Leader acts as a primary point of contact on the retail floor, ensuring that both the team and the customers have everything they need. The focus area is maintaining a high-quality shopping environment and supporting daily sales activities. Key Responsibilities Guide floor staff in delivering exceptional brand experiences Oversee the presentation and cleanliness of the retail space Assist in training and supporting new team members on the floor Handle customer interactions with a professional and helpful approach Support inventory control and stock organization on the sales floor About You Relevant experience leading teams within a retail setting Strong ability to remain organized under pressure Positive and proactive mindset focused on team success Adaptable to the needs of a dynamic retail floor Willing and able to work retail hours