Front of House & Membership Sales

Front of House & Membership Sales Hours: 16–20 hours per week (minimum) Equipped with state-of-the-art fitness equipment and technology, Fitness Space is results-driven and people-focused. We’re by our members’ side at every step of their fitness journey, supported by dedicated coaches and an intuitive app that keeps them connected inside and outside the gym. At Fitness Space Wimbledon — and across our wider network — our philosophy is simple: Never Train Alone. This is a part-time Front of House and Membership Sales role that combines member service, administration, and sales support into one varied and rewarding position. You will be responsible for: Greeting every member and guest warmly, confidently, and professionally Handling membership enquiries, booking tours, and following up with leads Delivering a seamless front desk experience, including check-ins, messages, payments, and basic administration Supporting new members through their first visits and helping them feel part of the Fitness Space community Keeping the gym clean, organised, and well-stocked at all times Taking ownership of daily tasks and staying proactive during quieter periods Contributing to the energy, standards, and culture of the club alongside the wider team We’re looking for someone reliable, switched-on, and confident under pressure. You’ll thrive in this role if you: Have experience in customer-facing roles (fitness, retail, hospitality, or sales) Communicate clearly and naturally in person, over the phone, and via messaging Remain calm, composed, and solution-focused when things get busy or don’t go to plan Feel confident following up leads, asking the right questions, and explaining membership options Are naturally organised and comfortable balancing admin tasks with people-facing responsibilities Understand what makes a premium gym experience stand out and want to help deliver it