Remote German-Speaking Customer Service Representatives

Work Model: Remote (Applicants from anywhere in Turkey are welcome) Schedule: Shift-Based Starting Date: December, 2025 Job Description: We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed our comprehensive training program will prepare you for the role. Responsibilities: Respond to incoming calls, emails, and chat requests in German Analyze customer issues and provide effective solutions Outbound sales Forward cases to relevant departments when necessary Maintain a high level of customer satisfaction Requirements: Fluent German speaking and writing skills Residence in Turkey Strong communication skills, patience, and a solution-focused attitude Ability to work in a shift-based schedule Basic computer skills What We Offer: Fully remote work opportunity Comprehensive training and continuous development Performance-based bonuses and additional benefits Opportunity to work with international teams How to Apply: If you are interested in this position, please send your resume to irem.celik@cbtalents.com