Control Room Operator

David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Control Room Operator to join their team in Bogota, Colombia. Position: Control Room Operator Location: Bogota, Colombia Employment type: Full-time Work model: on-site Benefits: base salary DUTIES AND RESPONSIBILITIES: Oversee and verify all studio activities to ensure they align with organizational standards, facilitating seamless operations. Ensure the studio environment and equipment are fully operational and meet required standards. Quickly address and resolve table calls to minimize any disruptions to gameplay. Uphold and enforce company game standards during all live sessions to ensure consistency and quality. Record and report any operational incidents or discrepancies, ensuring accurate and thorough documentation. Assist CRO Specialists, Shift Managers, and team leaders with operational tasks to promote efficiency and effectiveness. Keep current with all procedures, rules, promotions, and game strategies to ensure adherence to company guidelines and standards. REQUIREMENTS: Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication Minimum of 1 year of experience in the live/online casino industry. Solid understanding of games and operational procedures. Proficient in PC usage and Microsoft Office applications. Previous experience in a supervisory or management position is a plus. Knowledge of live casino technology or control room systems would be considered advantageous. BENEFITS: Competitive salary Private health insurance from day one International work environment Opportunities for career development And many more!