Italian Speaking Customer Success Specialist – Relocation to Bulgaria

Take the next step in your career within a top-tier multinational environment. We are currently hiring a Customer Success Specialist to join an international project based in Milan, Italy. This role is ideal for candidates fluent in Italian and English who are looking to build a long-term career in a structured, fast-paced, and multicultural environment. Key Responsibilities: - Support customers or business partners via phone, email, and chat - Provide accurate information about services, tools, or products - Resolve technical, account, or service-related issues efficiently - Manage customer interactions while meeting quality and performance targets - Collaborate with internal teams to ensure a high level of customer satisfaction Requirements: - Language: Native or C1/C2 level in Italian and professional English - Skills: Strong communication, problem-solving, and customer-oriented mindset - Eligibility: Valid EU Passport or valid work permit for Italy - Experience: Previous experience in customer service, sales, digital marketing, or a related field is a plus What We Offer: - Competitive salary with performance-based bonuses - Full relocation support where applicable (flight reimbursement and accommodation assistance) - Paid training and structured onboarding - Clear career progression opportunities within the organization - Stable full-time contract in a modern, international working environment