Branch Operations Coordinator

Job Type: Full-time, Part-time Shift: Day Shift Why join this team? Health benefits 401(k) Plan Paid time off Disability benefits Life, critical illness, and accident insurance Parental and critical caregiving leave Discounts and savings programs Commuter benefits Tuition reimbursement & dependent scholarships Adoption reimbursement Requirements 2+ years assessing customer needs or resolving issues 1+ year leadership experience Strong customer service and problem-solving skills Knowledge of banking laws, regulations, and compliance controls Cash handling experience Ability to work most Saturdays Must meet Loan Originator (LO) regulatory requirements What you’ll do Lead and supervise teller operations: Ensure timely, compliant, and high-quality teller services Manage team performance: Coach, motivate, and develop staff while supporting talent hiring and development Support customers: Resolve concerns, provide guidance, and build strong customer relationships Oversee branch operations: Manage schedules, daily teller operations, and allocation of resources Ensure compliance: Apply regulations, policies, risk management, and escalation procedures effectively