Head of Operations (Solar Energy)

Company Background Our client is a fast-growing renewable energy solutions provider in Malaysia, specialising in the development, implementation, and operation of sustainable energy systems. The organisation manages end-to-end project execution, including installation, commissioning, and operations & maintenance. They are expanding their operations nationwide and looking for Head of Operations to join their team based in Kota Damansara! Responsibilities 1. Strategic Leadership & P&L Management: Own the operational P&L for the region/market, responsible for budgeting, forecasting, and achieving financial targets for revenue, cost, and profitability. Develop and execute operational strategies that align with company goals for growth, market expansion, and customer satisfaction. Analyze key performance indicators (KPIs) to identify trends, forecast needs, and make data-driven decisions to improve operational efficiency. 2. Op erational Excellence & Process Optimization: Oversee the entire project lifecycle: Scheduling, Design/Engineering, Permitting, Installation, Inspection, Interconnection, and Customer Service. Implement and refine scalable processes, systems, and workflows to maximize productivity and reduce installation cycle times. Ensure all projects comply with local, state, and federal regulations, building codes, and safety standards (OSHA). Manage relationships with key vendors, suppliers, and subcontractors to ensure quality, cost-effectiveness, and reliability. 3. Team Leadership & Development: Lead, mentor, and develop a high-performing operations team, including managers and staff in design, permitting, installation, and service departments. Foster a culture of accountability, safety, quality, and continuous improvement. Set clear performance objectives, conduct regular reviews, and identify training and development needs for the team. 4. Customer Experience: Collaborate with the Sales and Customer Service departments to ensure a seamless and positive customer journey from signed contract to system activation. Implement strategies to minimize customer complaints and enhance post-installation satisfaction, leading to positive reviews and referrals. Requirements Bachelors degree in Business Administration, Engineering, Construction Management, or a related field. An MBA or equivalent advanced degree is preferred. 10+ years of experience in operations management, with at least 5+ years in a senior leadership role. Proven experience in the residential solar industry or a closely related field (e.g., residential construction, roofing, HVAC). Demonstrated P&L management experience with a strong understanding of financial metrics and cost control. Deep knowledge of solar installation processes, NEC codes, permitting requirements, and interconnection procedures. Proven track record of successfully scaling operations in a high-growth environment. Interested candidates, please apply online or share your resume to revathiy(at)talentrecruit.com Only shortlisted candidates will be notified