Danish-Speaking Customer Advisor (Remote)

Remote – Baltics (Estonia, Latvia, Lithuania) Full-time or Part-time (min. 50%) Are you fluent in Danish and passionate about delivering excellent customer service? Join an international team supporting a leading travel industry project — all from the comfort of your home. This is a 100% remote role , available to candidates living in or willing to relocate to Estonia, Latvia, or Lithuania . Your Role As a Customer Advisor , you will support travelers by: Handling customer inquiries in Danish via phone, email, and chat Assisting with bookings, changes, and cancellations Providing clear guidance on travel products, services, and policies Resolving issues efficiently with empathy and professionalism Meeting service KPIs while maintaining high-quality standards Accurately documenting interactions in internal systems Full training is provided — no prior customer service experience is required . Salary & Benefits Estonia & Latvia: €1,900 gross/month + €250 KPI bonus Lithuania: €2,300 gross/month + €250 KPI bonus Company-provided equipment (laptop, headset, tools) Health & life insurance Career development and internal growth opportunities International, supportive, and people-focused work environment Working Hours 5 days per week, 8 hours per day Operating hours: Mon–Fri: 09:00–20:00 Sat–Sun: 10:00–19:00 Flexible rotating shifts Part-time available (minimum 50%) Requirements Danish: C1/C2 level (mandatory) English: B2 or higher Strong communication and problem-solving skills Customer-oriented mindset with patience and empathy Ability to multitask in a fast-paced environment Ready to start a new journey in the travel industry? Apply now and become part of a global team where your contribution truly matters.