Restaurant Manager

Job Description: Company Background We are representing a well-established restaurant in the Food & Beverage (F&B) industry , specializing in premium Western cuisine and meat-focused dining experiences . Working hours: 5.5 days (weekly) / 10 hours (8 hours + 2 hours OT daily) Work Location: Taman Desa, Kuala Lumpur Main Responsibilities: Streamlined daily operations to maximize efficiency, consistency, and quality in food and service delivery. Accurately managed inventory, ensuring inventory met operational demands. Engaged with customers to solicit feedback, driving continuous improvement in the dining experience. Maintained meticulous records of daily sales and invoices for precise financial reporting. Boosted revenue by increasing table turnover and enhancing menu selections. Conducted thorough interviews and training for staff, fostering a skilled and cohesive team. Strategically managed labor costs by tailoring staff schedules to fluctuating business needs and promoting cross-training. Successfully reduced staff turnover by cultivating a supportive work environment with clear communication and professional growth opportunities. Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards Conducted regular meetings with staff to discuss performance and address any issues. Identified team weak points and implemented corrective actions to resolve concerns. Immediately resolved issues with patrons with careful listening and communication skills. Ensured compliance with health department regulations by maintaining a clean and safe dining area Developed & Executed staff training initiatives, enhancing service excellence and food safety proficiency. Requirements: Minimum 2–5 years of experience in restaurant management or a supervisory role within a full-service restaurant Experience handling daily operations, staff supervision, and customer service Good leadership and communication skills Customer-focused with the ability to handle complaints professionally Willing to work weekends and public holidays Basic computer and POS system knowledge Benefits: Sales target–based bonus Overtime included (2 hours daily) Annual Leave SOCSO coverage Outpatient medical coverage Qualified and interested candidates may apply online or email your updated resume to balqis@talentrecruit.com.my Only shortlisted candidates will be notified.