Head of IT - System Development & Infrastructure (Retail I FMCG) AVP/VP

Position: Head of IT Location: Quezon City (On-site) Work Schedule: Morning Shift, Monday–Friday Job Summary: The Head of IT will lead the organization's IT strategy, ensuring the seamless operation of all technology systems across multiple sites. This role requires strategic vision, hands-on IT expertise, and leadership experience in retail or multi-site operations. Key Responsibilities: Develop and implement the IT strategy aligned with business goals for retail operations. Oversee IT operations, ensuring system availability, network reliability, and cybersecurity across all sites. Lead the design, development, and implementation of systems supporting retail operations, POS, CRM, and other business applications. Manage mall IT infrastructure, including servers, networks, hardware, security systems, and IoT/automation technologies. Evaluate, select, and implement enterprise technologies and digital transformation projects for mall operations. Establish IT governance, risk management, and compliance frameworks. Oversee IT budgeting, vendor management, and procurement across multiple locations. Lead, mentor, and develop a high-performing IT team. Qualifications: Bachelors degree in Information Technology, Computer Science, Engineering, or related field. Minimum 10 years of IT leadership experience; experience in retail or mall operations preferred. Strong knowledge of IT architecture, enterprise systems, networks, and cybersecurity. Proven track record in managing multi-site IT infrastructure and digital projects. Excellent leadership, project management, and strategic planning skills. Preferred Experience: Hands-on experience managing IT operations for multi-site retail environments. Experience with POS systems, retail applications, and infrastructure for commercial properties. Background in digital transformation and enterprise system implementation in a retail setting.