Customer Service Representative with German

Join a major social media platform project in Lisbon and become part of a vibrant, international team. As a German-speaking Customer Service Representative , you’ll support customers, sellers, and creators while enjoying a comprehensive relocation and benefits package. 📍 Location: Lisbon, Portugal 🕒 Employment type: Full-time 🏢 Industry: Social Media / BPO ✨ What You’ll Do: 🎧 Provide professional and efficient support, ensuring excellent service delivery 🔍 Identify root causes of reported issues and deliver effective solutions 📝 Accurately document and summarise customer interactions ⚡ Escalate high-risk or critical cases to the appropriate teams when necessary ✅ What We’re Looking For: 🇩🇪 Native/fluent German (C1) with good English skills (B2) 💬 Strong communication and problem-solving skills 🎯 Ability to work in a fast-paced, dynamic environment 🤝 Customer-focused, empathetic, and proactive 🌟 What’s on Offer: 💶 Month x14 basic salary 💶 Guaranteed language bonus 💶 Loyalty bonus ✈️ Relocation package (flight reimbursement up to €200 after 3 months) 🏠 €400/month accommodation support for first 4 months 🍽️ €7.17 meal allowance per working day 🦷 Medical and dental insurance 🤝 Relocation support to settle in Lisbon Kickstart your career in sunny Lisbon and work on one of the world’s most influential platforms! #GermanJobs #LisbonJobs #CustomerService #BPOCareers #WorkAbroad