Financial Customer Experts - French - Remote in Greece

Position: Financial Customer Expert Work model: Remote Location: Greece Employment type: Full-time What you will do: Be the primary point of contact for customer and client requests Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Provide daily support and consult clients on best practices about their business Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints – always in a professional manner Resolve issues as they arise – timely and efficiently Strive for excellence in every interaction, aiming for increased product usage and customer loyalty Be committed to meeting both personal goals and team targets What you will bring: Fluency in French Very good use of English – both in written and spoken language Work experience in a customer support role is a plus An interest in digital banking and payment solutions is desired Exceptional communication & soft skills, as well as a problem-solving mentality Tech savviness & learning agility A genuine sense of ownership along with an unbreakable team spirit Flexibility in adapting to a fast-paced environment What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process ( all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas