Front Desk/ Medical Assistant - Garner, NC

Front Desk / Medical Assistant Location: Garner, NC Schedule: Full-Time | Monday - Friday, 8:00 AM - 5:00 PM | On-site Join Our Team at Rose Hope Primary Care! Are you passionate about patient care and creating a welcoming environment? Rose Hope Primary Care is seeking a Front Desk / Medical Assistant who enjoys working with patients and thrives in a fast-paced, team-oriented setting. Were a community-focused practice dedicated to providing compassionate, high-quality care. If youre organized, friendly, and ready to make a difference, wed love to meet you! What You'll Do Front Desk Responsibilities: Greet patients and visitors with warmth and professionalism Handle check-in and check-out processes Schedule appointments and manage calendars Answer phones and assist with patient inquiries Verify insurance and support billing questions Maintain confidentiality and follow HIPAA guidelines Medical Assistant Responsibilities: Prepare exam rooms and assist providers during patient visits Take vital signs and document patient information in the EHR Perform basic clinical tasks (e.g., injections, specimen collection) Ensure cleanliness and readiness of clinical areas Support patient education and follow-up instructions What We're Looking For High school diploma or equivalent (Medical Assistant certification preferred) Previous experience in a medical office or clinical setting Strong communication and organizational skills Comfortable using EHR systems and Microsoft Office Ability to multitask and stay calm under pressure Bonus Points If You Have: Experience in primary care or outpatient settings Knowledge of insurance verification and billing Why You'll Love Working Here No Weekends: Enjoy a consistent Monday - Friday schedule Supportive Team: Work with people who value collaboration and respect Growth Opportunities: Training and career development available Positive Culture: We care for our team like we care for our patients Benefits Competitive pay Paid time off and holidays Health and wellness benefits Professional development support Equal Opportunity Employer Rose Hope Primary Care celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.