Referral Coordinator (Spring, TX)

Drive Decisions. Move Cases Forward. Create Momentum. At Sage Veterinary Imaging, we help pets get answers through advanced diagnostic imaging. This role ensures referrals don’t stall and pet owners move confidently toward the right next step. We are hiring a Referral & Imaging Coordinator who is energized by guiding high-stakes conversations and turning clinical recommendations into scheduled action. This is a consultative, outcome-driven role. If you’re confident, structured, relationship-focused, and comfortable leading decisions, this role was built for you. As part of our hiring process, we require all candidates to complete the Culture Index survey to help us better understand their natural strengths, communication style, and work preferences. This allows us to ensure alignment with the role and team, creating a more thoughtful and productive interview experience for everyone involved. What You’ll Do Case Advancement Serve as the primary contact for referred imaging cases Guide pet owners through imaging options, timing, and preparation Confidently explain value, urgency, and next steps Address questions and objections with clarity Follow up consistently to ensure cases move forward Relationship Development Build strong working relationships with referring veterinary teams Become a trusted resource for advanced imaging guidance Encourage repeat utilization through clear communication and reliability Revenue & Follow-Through Track referrals and case progression Maintain precise documentation Ensure no case stalls or falls through the cracks Collaborate with clinical and operations teams for seamless execution Who Thrives Here You’ll do well in this role if you: Enjoy leading conversations Are confident discussing cost and value Move quickly and proactively Dislike when things stall Follow up without being asked Stay organized and detail-strong Are comfortable asking for commitment Balance empathy with decisiveness This role requires both relationship strength and assertiveness. You must be comfortable driving momentum while maintaining professionalism and trust. What You Bring Experience in consultative sales, client success, or treatment coordination Veterinary or medical experience strongly preferred Strong verbal and written communication skills Experience using CRM or scheduling systems High accountability and consistent follow-through Schedule & Benefits Full-time, 8-hour weekday shifts Competitive compensation with performance incentives 401(k) with company match Health, dental, vision, and life insurance Paid time off Continuing education opportunities