Marketing Customer Service Representative in Lisbon - Spanish Market

Marketing Customer Service Representative in Lisbon – Spanish Market Location: Lisbon, Portugal (On-site) Start Date: 19 February or 19 March 2026 Languages: Spanish (C1+) & English (B2) About the Role We are looking for an Advertising Customer Support Representative to provide B2B support to advertisers of a leading international client. In this role, you will support advertising products, handle product troubleshooting, and ensure high levels of customer satisfaction across digital advertising channels. Key Responsibilities Experience on paid campaign management is mandatory Have a degree in Marketing or a related field Have experience in Digital Marketing Have experience in a Contact Centre or Service program for an Advertising Tech company Are fluent in using social media products and have a basic understanding of digital advertising Have strong customer service–oriented skills Ability to work both independently and as part of a team Requirements Spanish: C1 level or higher English: B2 level minimum Previous experience in customer support, digital advertising, paid campaigns, or ad-tech environments Strong problem-solving and analytical skills Customer-focused mindset with attention to detail Ability to work independently and collaboratively in cross-functional teams Professional, calm, and structured approach Willingness to work rotating shifts Schedule Initial schedule (12-hour hoop): Monday to Sunday – 07:00 to 19:00 Two rotating shifts: 07:00 – 16:00 10:00 – 19:00 At a later stage (TBC by the client): 24/7 rotating shifts (Monday to Sunday) 2 rotating days off Salary & Benefits Base salary: €920 per month (paid 14 times per year) Complexity bonus: €40 per month (paid 11 times per year) Meal allowance Contract Duration: 6 months (with potential extension) Multicultural and dynamic work environment Career development opportunities within an international project Why Join Us? Work with a global advertising platform Gain hands-on experience in digital advertising and B2B support Be part of an international, fast-paced environment in Lisbon Interested? If this opportunity fits your profile, apply here or send your CV to simen.karasar@cbtalents.org