Sales Coordinator

At Staycity Group, we bring together two leading aparthotel brands — Staycity Aparthotels and Wilde Aparthotels — united by a shared commitment to modern, flexible hospitality. Across our properties and support teams, our goal is simple: to deliver exceptional experiences for our guests and create an environment where our people can do their best work. Whether you’re joining our operations or head office teams, you’ll be part of a fast-growing European hospitality group built on our values of curiosity, drive, collaboration, kindness, and respect. We’re a diverse and inclusive team that encourages you to bring your unique self to work — because we believe great hospitality starts with people who feel valued, supported, and inspired to grow. Role: We’re recruiting a Sales Coordinator to join our commercial team. This role will be based in one of our UK or European offices and will report into the Sales Manager. You’ll be organised, commercially curious and customer focused, supporting the delivery of sales activity that drives occupancy and revenue across our portfolio. If you thrive in a fast-paced environment, enjoy working with internal and external stakeholders, and have a passion for delivering excellent customer experiences, you’ll fit right in. Benefits: Annual bonus — based on contribution and impact Discounted rates for overnight stays for you, your family and friends Refer and earn scheme — earn up to £/€550 Education support to help you develop new skills Volunteer days: 2 paid volunteer days per year Employee Assistance Programme (EAP) for welfare and wellbeing support We would love you to have... 1–3 years’ experience in a sales support or coordinator role within hospitality, travel or events Excellent organisational skills with strong attention to detail Good understanding of revenue management and basic commercial principles Proficiency with Microsoft Office; experience with CRM or PMS systems advantageous Strong written and verbal communication skills with the ability to build rapport with clients and colleagues Ability to work under pressure, manage multiple priorities and meet deadlines Customer-focused mindset and a collaborative approach to working with cross-functional teams What you can do for us... Support the Sales Manager with day-to-day sales administration including preparing proposals, contracts and rate confirmations Maintain and update CRM and property systems to ensure accurate client and booking information Assist with account management tasks, responding to client enquiries, and coordinating site visits or familiarisation trips Prepare regular sales reports and assist with data entry and simple analysis to support commercial decision making Coordinate with Revenue, Reservations and Operations teams to ensure smooth delivery of group bookings and events Support the delivery of sales campaigns and marketing initiatives, including email campaigns and trade activity Help maintain strong relationships with key clients, acting as a reliable point of contact and escalating issues when required If you’re proactive, enjoy solving problems and want to be part of a growing, values-led company, we’d love to hear from you. Start your Staycity Group journey — apply now!