Talent Acquisition Lead

A BOUT H UGO WHAT YOU'LL BE DOING We are looking for an experienced and driven Talent Acquisition to join our Internal recruitment team. This role involves end-to-end recruitment processes, engaging with stakeholders, and ensuring a strong talent pipeline. The ideal candidate will work with the Head of TA in contributing to strategic insights,has to be hands-on, and passionate about delivering a high-quality candidate experience while meeting business hiring goals. Key Responsibilities: Partner with business leaders and collaborate closely with hiring managers and department heads to understand staffing needs and role requirements. Responsible for the full recruitment lifecycle for various roles, from sourcing to onboarding, ensuring timely and quality hires. Source, screen, and evaluate candidates through various channels including job boards, social media, referrals, and direct outreach. Create and drive initiatives to ensure an exceptional candidate experience throughout the hiring journey. Manage and maintain a healthy recruitment pipeline to meet current and future hiring demands. Continuously review and improve recruitment strategies for better efficiency and effectiveness. Coordinate and conduct interviews, assessments, and selection processes. Leverage data and recruitment metrics to report on hiring performance and make data-driven improvements. Collaborate with the employer branding team to position the company as a top employer in the BPO space. Ensure compliance with recruitment policies, diversity initiatives, and industry best practices. Represent the organization in job fairs, campus drives, and external networking events. Provide timely updates and feedback to stakeholders and candidates. Ensure a positive and engaging candidate experience throughout the recruitment journey. Qualifications & Experience: Bachelor’s degree in Human Resources, Business Administration, or a related field. 4+ years of experience in recruitment, preferably within a BPO or high-volume hiring environment. Strong stakeholder management and relationship-building skills Proven ability to manage recruitment functions and deliver against aggressive hiring targets. Proficiency in using ATS, sourcing tools, and recruitment analytics. Excellent communication, decision-making, and organizational skills. A proactive and collaborative approach to solving hiring challenges in a fast-paced environment WHAT WE PROVIDE Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive. PRIVACY STATEMENT Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy . EQUAL OPPORTUNITY STATEMENT Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status