Customer Experts for Top Manufacturer of Cars - Norwegian - Chania

Position: Customer Expert Work model: On Site Location: Chania Employment type: Full-time What you will do: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering expert advice on a range of car-related matters Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner Provide accurate and effective roadside assistance Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete! What you will bring: Fluency in Danish Very good use of English – both in written and spoken language A profound passion for cars is a big plus Work experience as a customer support/customer care representative for at least 6 months will be preferred Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer What we offer: Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you) Free accommodation or extra accommodation bonus, throughout the entire employment period Competitive monthly salary + 2 extra salaries per year A generous bonus scheme Fully remunerated training by certified instructors Health care benefits and numerous other discounts Consistent support for anything you may need along the way State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV Free online Greek language courses Professional growth & development opportunities within a multicultural, safe and fun workplace