Spanish-Speaking Community Support Analyst

Are you ready to play a vital role in making online spaces safer, smarter, and more inclusive? Were looking for passionate Spanish-speaking professionals to join our client support team in Athens, one of Europes most vibrant cultural capitals. This is more than just a job — its a mission-driven role where your analytical skills and empathy can make a real impact. All within a Great Place to Work-Certified company known for its inclusive culture, professional development, and strong community values. Location: Moschato, Greece (On-site) Training duration: 5 Working Days Salary: €1,045.72 gross/month (14 payments) | Annual Gross: €14,640.08 Performance Bonus: Up to 10% Schedule: Monday-Friday 10.00-18.00 Relocation Support – Two Options: All expenses covered: Flight + Hotel stay + Real estate agency fee Alternative package: €250 relocation allowance + Real estate agency fee covered (Perfect if you're traveling by car or have your own arrangements) What You'll Do: Support with Purpose: Investigate and resolve user inquiries on a leading online platform with care, accuracy, and cultural sensitivity. Policy Guardian: Apply our Terms of Use to real-life situations, ensuring a safe and fair community. User Insights: Analyze trends and behavioral data to improve platform experiences. Process Optimization: Identify workflow inefficiencies and recommend solutions that drive continuous improvement. What We’re Looking For: Languages: Fluent in Spanish & English Education: Some higher education preferred (military service considered as well) Analytical Skills: Must pass a standardized analytical/reasoning test Cultural Savvy: Strong understanding of social & political contexts in the Spanish-speaking market Experience: Up to 1 year in a BPO or similar environment is a plus What You’ll Get Stable Compensation: Transparent monthly salary + performance-based bonus Training Excellence: 1-week onboarding with certified instructors to set you up for success Health & Wellness: Health insurance + access to exclusive employee discounts Career Growth: Real opportunities for development and internal mobility Work Culture: Events, social impact programs, and a friendly international team Modern Workspace: State-of-the-art office in Athens with chill-out zones & break areas Free Language Lessons: Online Greek courses for all employees Schedule & Workstyle Working Hours: Monday-Friday 10.00-18.00 Documents We Accept EU Citizenship Full-purpose or Specific-purpose Greek Work Permit Refugee Certificate of Protection Hiring Process Application & CV Review Online Language & Analytical Tests Interview with Our Client Ready to Make a Real Impact? Apply today and become part of a mission to create a better digital experience for millions. Let your language, empathy, and problem-solving skills shine — in the heart of Athens.