Customer Experts for Leader in Tobacco Industry - Portuguese - Remote in Greece

Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time Your responsibilities: Be the primary point of contact for customer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry. Utilize phone calls, e-mails and chats in order to provide a seamless customer experience. Respond to inquiries about JTI’s products. Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner. Turn every customer into a happy customer! What you will bring: Fluency in Portuguese Very good use of English – both in written and spoken language Work experience as a customer support /customer care representative will be considered an asset Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive attitude What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Fully remunerated training by certified instructors Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises , providing a great working environment with relaxing break areas